Contact us

You may reach House of Pet via Phone, Text, or Email

Monday - Friday: 9:00am - 6:00pm*

Saturdays: 10:00am - 2:00pm*

Sundays: Closed*

* Clients with an active booking will still receive Service, Communication, & Care Updates outside of Office Hours.

For all other Calls, Texts, & Emails received outside of Office hours, House of Pet will still monitor our communication channels and respond for emergencies only.

Daycare, Care Visits, & Walks

House of pet is proud to offer services year round!

Monday - Sunday: 8:00am - 7:00pm*

* If you need to schedule pick-up & drop-off, Care Visits, and/or Walks outside these hours additional rates will apply.

House of pet is proud to offer services year round!

Check-in/Drop-off Times

Pets must be dropped-off or picked-off by HOP via our Transportation Service within the time window below

Monday - Sunday: 5:00pm - 7:30pm

Check-out/Pick-up Times

Pets must be picked-up or dropped-off by HOP via our Transportation Service within the time window below

Monday - Sunday: 8:00am - 11:00am

Please Note:

Our luxury Overnight Boarding service is considered to be a service that provides care for your pet(s) overnight or over the course of may nights.

If you book for multiple days, the day you are to pick-up or have your pet(s) dropped-off via our Transportation Service, must be done within our Check-out window.

If you need to drop-off & pick-up yourself or need to schedule Transportation service for your pet(s) outside these hours, we would love to accommodate if possible. However if it conflicts with our availability/schedule you may incur an additional early drop off rate.

24 Hour Service Monday - Sunday

Arrival and departure times may be set at the time of booking.

Please Note

While this is a 24 hour service, your sitter should not be expected to arrive before 9:00am. IF you need an arrival time before 9:00am you may incur additional rates depending on availability.